Jurisphere Legal Services ("Jurisphere", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and its subsidiary regulations. By using our website or engaging our services, you acknowledge that you have read and understood this policy.
1. Data Controller
The data controller responsible for your personal data is:
Jurisphere Legal Services
50 Jalan Sultan Hishamuddin, 50000 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Telephone: +60 3-2274 6189
Email: [email protected]
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Identity and Contact Data
Full name, email address, telephone number, company name, and correspondence address provided when you submit an enquiry or engage our services.
Usage Data
Information collected automatically when you visit our website, including IP address, browser type, pages visited, referring URL, and session duration. This data is collected through cookies and analytics tools.
Matter-Specific Data
Information you voluntarily share when describing your legal matter, including business details, transaction particulars, and relevant correspondence. This data is protected by legal professional privilege.
3. Purposes of Processing
We process your personal data for the following purposes, each grounded in a lawful basis under the PDPA:
Service delivery: To respond to your enquiries, provide legal services, and manage our client relationship.
Legal and regulatory compliance: To fulfil our obligations under Malaysian law, including the Legal Profession Act 1976, anti-money laundering requirements, and court orders.
Website analytics: To understand how visitors use our website and improve our content and structure. We rely on your consent for this purpose, which you may withdraw at any time.
Communications: To send you information about updates to our services or this policy, where we are required to do so or where you have provided consent.
4. Disclosure of Personal Data
We do not sell, rent, or trade your personal data to third parties. We may disclose your data in limited circumstances:
Service providers: Trusted third parties who assist us in operating our website and delivering our services (such as hosting providers and analytics platforms), who are bound by confidentiality obligations and prohibited from using your data for other purposes.
Legal obligations: Where disclosure is required by a court order, regulatory authority, or applicable law.
With your consent: Where you have explicitly agreed to a specific disclosure.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy. For client matter data, we apply a minimum retention period of seven years from the close of a matter, in accordance with professional obligations applicable to legal practitioners in Malaysia.
Website usage data is retained for a shorter period in line with our analytics provider settings. Enquiry data from non-clients is typically retained for twelve months unless a matter is opened.
6. Your Rights Under the PDPA
Subject to the PDPA and applicable exemptions, you have the following rights in relation to your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right of Correction
Request correction of inaccurate or incomplete personal data.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time, subject to legal or contractual restrictions.
Right to Limit Processing
Request that we limit the use of your data in specified circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond within the period required under the PDPA.
7. Security of Personal Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include access controls, encrypted data transmission, and staff confidentiality obligations.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We encourage you to exercise care when sharing sensitive information online.
8. Cookies
Our website uses cookies and similar tracking technologies. Essential cookies are required for the website to function correctly and are always active. Analytics and marketing cookies are only placed with your consent, which you may provide or withdraw through our cookie banner or by visiting our Cookie Policy page.
9. Cross-Border Transfers
Where your personal data is transferred to or processed in a country outside Malaysia, we take steps to ensure that an adequate level of protection is in place, consistent with the requirements of the PDPA and any orders issued by the Minister responsible for personal data protection in Malaysia.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website following any update constitutes your acknowledgement of the revised policy.
11. Governing Law and Complaints
This Privacy Policy is governed by the laws of Malaysia. Any dispute arising from or connected to this policy shall be subject to the jurisdiction of the courts of Malaysia.
If you have a concern about how we handle your personal data, we invite you to contact us directly so that we may address it. You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia.
Privacy Enquiries
To exercise your rights or ask a question about this policy, please reach out to us:
Email: [email protected]
Phone: +60 3-2274 6189
Address: 50 Jalan Sultan Hishamuddin, 50000 Kuala Lumpur